Counseling in Ashburn VA

FAQs About Our Counseling In Ashburn VA

Do you accept Insurance?

We do not accept insurance and are considered self-pay so that we can focus on providing comprehensive and confidential services tailored to your needs without forced treatment plans/goals from insurance companies. Most of our clients choose not to involve their insurance provider in their treatment. Here is why: 

• Insurance companies require providers to assign a mental health diagnosis to confirm that you have a "disorder." The concerns that bring clients to Mind Body Connect 360 often do not require a mental health diagnosis. Many seek services to explore, understand, and remove obstacles needed to reach optimal functioning in specified areas of their lives. We do not feel that it is beneficial to fit everyone into a mental health diagnosis box.
• You will not have a diagnosis label permanently attached to your health record.
• Your records are protected, which means all information about you, including very personal information, cannot be obtained by your insurance company.

If you have out-of-network benefits and would like to utilize them, as a courtesy, we're happy to provide you with documentation for out-of-network reimbursement.

The way this works: You will be required to make payment at the time of service. Upon request, we will give you a bi-weekly or monthly invoice (superbill) that you can submit for reimbursement for out-of-network benefits. Your insurance company will then send you a check directly with the reimbursement that they are willing to provide. Reimbursement is between you and your insurance company. If you are considering this option, it is advisable to contact your insurance company to inquire about your out-of-network benefits prior to your first appointment.

Can I schedule online?

Absolutely! The Mind Body Connect 360 online portal is an easy way for you to schedule sessions at your convenience from the comfort of your home 24/7. This scheduling option is open to both new and current clients. Click "Schedule a Session" at the top of the page to access the online scheduler.

Please note: If you are a new client and are unable to book a session with Dr. Lindsey Berjansky or Gwendolyn Kearney, LCSW, using the online scheduler, please call the office to inquire if they are taking new clients. Sometimes, appointment times are not available to be displayed via the online scheduler, but our practitioners may be able to get you in depending on the days and times you have available. When in doubt, please give us a call!

Can you tell me more about your free consultation?

It's important for you to feel like you're making the best choice in finding a psychologist or psychotherapist. According to research, having a good fit with your psychotherapist is one of the most important predictors of having a successful outcome. This is why we offer free consultation services by phone, secure video conferencing, or in person. Generally, consultations last about 15-30 minutes. It's a chance to discuss your reason for wanting to work with a psychologist/psychotherapist and your goals and to get your questions answered. The most important part of the consultation is having enough time to determine if you would like to work with us! No deep dives into your psyche--just an opportunity for us to decide together if booking a session is the best next step. You won't be considered a client of the practice until you book a formal session, so no pressure for commitment.

Am I required to have a free consultation to schedule a session?

Nope! If you're ready, you can book an appointment using our online scheduler by clicking "Schedule a Session" at the top of this page. You can also call our office to schedule an appointment at 703-721-7521.

Please note: If no appointment times are showing on the online scheduler for either Dr. Lindsey Berjansky or Gwendolyn Kearney, LCSW, please call the office to inquire if they are taking new clients. Sometimes, appointment times are not available to be displayed via the online scheduler, but our practitioners can get you in depending on the days and times you have available. When in doubt, please give us a call!

What is your payment policy?

Payment is due at the time of service. We accept all major credit cards, cash, and checks. We also accept Flexible Savings Accounts (FSA) and Health Savings Accounts (HSA) as payment. If you don't have a debit card associated with your FSA or HSA account, we're happy to provide you with the documentation needed for you to go after reimbursement.

Are there specific mental health challenges you do not specialize in?

Yes, we do not specialize in the following:

• Couples therapy
• Sex therapy
• Eating disorders Addictions, substance abuse
• Family therapist/family therapy - However, we incorporate families when appropriate into counseling sessions when working with children, pre-teens and teens to support and strengthen the skills they are learning.

What can I expect from my first session?

The first sessions are known as initial intake sessions and are typically longer (60-75 minutes) than regular individual counseling sessions (50 minutes). This gives your therapist an opportunity to understand your history, learn about your goals, and begin to devise a plan for how to get you there. The first part of the session covers the initial paperwork, including informed consent, privacy, and practice policies. The second half of the session feels more conversational, where we are discussing important background information about who you are.

What is your Cancellation Policy?

If you are unable to attend a session, please make sure you cancel or reschedule before 24 hours before your appointment. If you cancel less than 24 hours in advance or do not attend your appointment, you will be charged $80.00. We want to ensure you understand our policy before you begin working with us. We appreciate your understanding!

What if I have more questions?

Please feel free to call the office and leave us a message at 703-721-7521. You can also request information by filling out our online inquiry form by clicking "Contact Us" on the website header. We will contact you to answer all your questions! We are looking forward to meeting you!

What are your session rates?

Initial Intake Session (60 minutes) $190

(Note: We do not charge extra for intake sessions)

Individual Counseling Sessions (50 minutes) $190

EMDR Therapy Session (50 mins) $190

Biofeedback sessions for adolescents and adults $190

We currently do not provide couples therapy

What is the first step?

If you are ready to schedule with our Licensed Clinical Psychologist or Licensed Therapist, please click "Schedule a session" (at the top of this page) to book an intake appointment using our online scheduler. Please ensure you choose the correct office location to reflect your telehealth online or in-office preference for our meeting. You can also make an appointment by calling our office at 703-721-7521.

Once we confirm a scheduled appointment, we will send you a link to the client portal so you can conveniently complete the intake paperwork before your first appointment. Please make sure you complete the online forms before your appointment. This allows your therapist to review the information before your meeting.

What's the difference between a clinical psychologist vs a psychotherapist when providing counseling services?

Both clinical psychologists and psychotherapists are highly trained professionals that provide counseling services and offer vital mental health support. Their differences are related to educational requirements. Psychologists have earned doctoral degrees (Ph.D. or Psy.D.) in clinical psychology and are trained in providing therapy and counseling services as well as psychological and psychoeducational test assessment. Their professional license is Licensed Clinical Psychologist.

On the other hand, psychotherapists have earned Master’s degrees and hold professional licenses such as Licensed Clinical Social Worker and Licensed Professional Counselor. Both clinical psychologists and psychotherapists diagnose and treat a wide range of mental health disorders with designated specialty areas depending on the practitioner's expertise and area of focus (i.e. anxiety, trauma/PTSD), depression, sports performance/peak performance, etc). Both clinical psychologists and mental health psychotherapists must be licensed and adhere to strict ethical and professional standards. All mental health and counseling services providers require state licensure to practice independently.